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Actions Tab

The Actions Tab displays the list of Actions that have been issued by the Concern Owner for a Concern.  Double-click on an Action in the list to view it or click to select an Action and click the View button.  To generate a new Action, click the New Action button and click to select an Action Type in the pop-up window.  Standard Actions may be generated automatically based on the Concern Category originally selected on the Concern Tab.

Actions are used to document the steps necessary to achieve a Concern resolution. Examples include:

• Initial Response
• Email Message
• Phone Call
• Inspection
• Recall
• Preventive Action
• Corrective Action
• Supplier Corrective Action
• Resolution Notice
• Interview
• Meeting
• Note

Action Types are defined in Setup | Actions.  Standard Actions are generated automatically based on a selected Concern Category.  Define Standard Actions in Setup | Classifications | Actions. 



See also