Concerns by Owner
Click on the Concerns by Owner button located on the View menu to see Open Concerns. This is the primary view for a Concern Owner to keep track of their work. Open Concerns can be listed and retrieved by Concern Owner. Concerns owned by the logged in user will appear by default. Otherwise, an Owner name can be selected from the drop down list. Click to highlight a Concern in the list. To proceed to edit or see the details of a Concern, double-click on a Concern in the list or click the View Concern button. Clicking on View Account will access the Account View for the highlighted selection.
A) Use the Select By box to view the list of Concerns by:
- Concern Owner (default)
- Concern Originator
- Owner Department
- Owner Location
- All
- Click to select the desired radio button option
- Choose the desired selection from the drop down list
- A radio button option changes the results displayed to show Closed Concerns instead of the default which shows Open Concerns
B) Lookup by a specific Control Id:
- Enter a specific Concern Control Id number in the Control Id text box
- Click the View Concern button
See also