Internal Area List
Internal Concerns
Internal concerns are tracked by user-defined Internal Areas. Areas can be based on departments, facilities or any other organizational structure. Establishing Internal Areas takes place directly within the Internal Area View.
Select will proceed to the Area View that contains the area detail. New Area opens a dialog where area name, description, location and manager can be entered. Delete Area removes an area and all related records. Within the Area View, a user may also edit the Internal Area information by selecting the Edit Area option. A user must belong to a User Group that has been granted the necessary Area Privileges for access to these functions.
New Area from the Area List and Edit Area from the specific Area View share a common dialog for maintaining area information.
Internal Area View
An Internal Area contains Contacts and Concerns tabs.
Area contacts are generally staff members working in that Area, but they are not Everest Users so they are not Concern Originators, Concern Owners or Action Owners. See Contacts under Area View for details. The Concern Contact is usually notified when Resolution is complete and the Concern is closed.
The Concerns tab defaults to list the last five concerns for the area. Click on the radio buttons to view Open, Closed or All concerns. Internal concerns are generated from audits, inspections, management reviews and process reviews.
See also